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NidoFit
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How can we help?

Instant answers to your most common questions.

Booking is seamless. Simply search for a gym, select your preferred time slot or a day pass, and complete the secure checkout. You'll receive an instant Entry Pass QR code in your dashboard and via email.

Personal training sessions are arranged with your trainer, so scheduling and cancellation arrangements for a session are agreed with them. Payments made to NidoFit itself (passes, memberships, subscriptions, add-ons) follow our Refund & Cancellation Policy.

At the gym entrance, scan your QR code Entry Pass from your mobile app or dashboard. The system will verify your booking and grant access instantly. You'll also receive digital check-in confirmation.

Yes! Download our mobile app from App Store/Google Play for instant booking, QR check-ins, notifications, and membership management on the go.

We accept all major credit/debit cards, UPI, net banking, and wallets (Paytm, PhonePe, Google Pay). All transactions are secured with 256-bit SSL encryption.

Joining the Nidofit network is completely free. We operate on a performance-based model, taking a flat 5% commission on bookings processed through our platform. No monthly listing fees, no hidden costs.

Sign up free → Verify your gym → Upload amenities & schedule → Go live! Setup takes 15 minutes. Our team approves listings within 24 hours.

No! Use any tablet/smartphone with our QR scanner app. Works offline too. Optional: NFC readers for premium experience.

100% control over day passes, memberships, PT packages. Real-time availability sync prevents double bookings.

Weekly payouts every Monday for previous week's bookings (minus 5% commission). Direct bank transfer, no manual claims.

Create coach profile → Upload certifications → Set rates & availability → Partner with gyms. Free to join, 10% platform fee on bookings.

Yes! Link your profile to multiple gyms. Clients book you directly. Gyms only provide space—you keep 90% of session fees.

Progress tracking, workout templates, client notes, automated reminders, payment splits, and digital waivers.

No. We handle all payments. You get paid automatically after each session (gym gets their space fee first).

Yes. Post-session reviews build your profile rating and attract more clients. Top-rated coaches get priority placement.

Purchases are final and non-refundable to the fullest extent permitted by law, except where a refund is legally required or NidoFit agrees in writing. If you were charged incorrectly, more than once or without authorization, report it from My payments and we will review it. Subscriptions can be cancelled to stop future renewals. Read the full Refund & Cancellation Policy.

Transparent pricing. Only the 5% platform fee for gyms/coaches. No setup fees, no subscription fees for listing.

Yes! Purchase gym credits (500, 1000, 2500) valid for 12 months across any partner gym.

PCI-DSS Level 1 compliant, 256-bit SSL encryption, fraud detection. Your card data never touches our servers.

Yes. Monthly, quarterly, or upfront payment options available. No prepayment penalty.
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Our support engineers are available 24/7 to help you with technical issues or membership inquiries.

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